Symphony-Metreo values its ongoing relationships with its customers – and our support team is a key factor in that partnership. We consider ongoing support to be far more than just being there to pick up the phone when you have a question about the system. We help our customers to become self-sufficient and efficient in performing their own system maintenance and other routine tasks – and carefully document these specific practices so that our customers can transfer this knowledge easily among their IT staff. We also regularly take part in IT planning meetings to help customers determine how to avoid any disruption of their Symphony-Metreo solution when they make changes to other parts of their infrastructure. We will maintain open and constant communication with our customers with a weekly update of new documentation and product development status.

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