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Synchronization
of Sales and Marketing with Operations is Critical to Business Success
Businesses and their supply chains have grown increasingly complex
over the past several years. Supply chain networks today consist
of many different trading partners ranging from global suppliers
and manufacturing partners to transportation and logistics providers
all striving to meet the uncertain demand of customers across expansive
global locations. Getting the right product at the right place
in today’s dynamic marketplace is no longer a trivial feat. The
days are over when sales and marketing simply adjusted demand forecasts
periodically and “tossed them over the wall” to manufacturing.
Increased customer expectations, market competition, and demand
volatility have created a tremendous need for robust planning processes.
Client stories regarding sales and operations planning (S&OP) initiatives
that failed to yield any benefits or savings, or worse yet failed
altogether are not uncommon. No longer can businesses afford to
miss customer commitments or write-off excess inventory. In order
to be successful in today’s competitive market, operational excellence
is imperative.

The Financial Impact of S&OP
Decisions
The supply chain functional areas in most organizations today are
traditionally focused on volume (i.e. units/quantity) as are most
supply chain software offerings in the market. However, failing
to give consideration to the financial impact of supply chain decisions
often leads to sub-optimal business results. Symphony Metreo FS&OP
Manager is designed to handle both units and dollars and enables
the financial impact and analysis component of decisions so often
missing from operations. As a result, all functions of the business
can now work from a single set of numbers, and see the both the
financial as well as volume impact of their decisions across the
business.
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Symphony Metreo is the leading technology enabler
of MTNA(TM) based solutions, and is personally
endorsed by Mark Payne, author of “Make the Numbers, Don’t
Chase The Numbers.”
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Ease
of Use - Built for the Business User
Symphony Metreo solutions are built for maximum ease of use and
quick configuration with minimal or no IT support. A well-designed
and innovative user interface (UI) with extensive use of "wizards"
and templates allows for self-service report generation. This UI
makes users productive with minimal training and no need to redesign
current business processes. Examples of such user configurable areas
include personal homepage, folders, dashboards, alerts, and templates
used for reports and scenarios.
Powerful
Decision Management Capabilities
FS&OP Manager enables companies to automate the end-to-end business
process of analysis, decision review and approval, through to actual
execution. Completed scenario analyses can be submitted as a decision
for review and approval routing. Managers and other business owners
can review, compare, and prioritize specific decisions to ensure
the right decisions are implemented, in the right sequence. The
solution helps track decision status and also maintains an audit
trail on each decision as approvals are completed. Users can also
go back to review previous decisions, see the assumptions that were
made, understand the impact of the decision, and use past decisions
to guide and improve current ones.
Superior
Scalability and Manageability
Symphony Metreo solutions such as S&OP Manager require minimal effort
to deploy and manage. These solutions are deployed on a multi-tier
server architecture using industry standard application server and
database infrastructure. Server components can reside on one or
several machines. Key capabilities include:
- High performance
— Multi-tier processing and automatic load balancing, ensures
that deployments can scale to thousands of users
- Zero-footprint web interface
— a web user interface designed for maximum ease-of-use
while still offering essential power capabilities for interactive
chart and report manipulation
- Security —
Based on user roles, administrators can restrict access to measures,
dimensions, members, as well as individual modules of the application.
User management can also be linked up with standard LDAP servers
for deployment across large enterprises
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